Configure your desired options and continue to checkout.
Premium Desk
Premium Desk is designed for larger hosting businesses that need stronger support handling, faster response times, and controlled, higher-level technical assistance.
This plan includes Level 1 support, limited Level 2 support, and selective Level 3 assistance for controlled server-side issues.
Includes:
• Up to 30 support tickets per month
• 8x5 support coverage
• Priority response (1–3 business hours for critical tickets)
• Advanced white-label support handling
• Limited Level 2 and selective Level 3 support
• Minor server-side troubleshooting (services, mail flow, configurations)
• Stronger escalation and support continuity
This plan is ideal for active hosting brands that require a more refined and responsive support desk.
Note:
Unused tickets do not carry forward. Full server administration and complex technical work fall under Managed Server Services.
Please correct the following errors before continuing:
Configurable Options
Have questions? Contact our sales team for assistance.
Click here
